Travel & Hospitality

Global Market Size: Up to $5.5 trillion

Embracing clean data practices enhances privacy compliance, and improves data quality that can lead to:

  • Revenue uplift of 5-15% from clean and high-quality guest data that enables personalized experiences, targeted marketing, dynamic pricing, and loyalty programs that increase bookings and ancillary sales.

  • Profit margin improvement of 10-25% by reducing operational inefficiencies, better demand forecasting, fraud reduction, and automated customer service to improve margins and reduces costs

  • Competitive Advantage: Privacy-compliant, consent-driven data collection builds traveler trust, reduces regulatory risk, and enhances brand reputation in the increasingly experience-driven travel market.

Sources:
EHL Insights Escoffer AHLA Netsuite Deloitte